Well, I got quite teary on stage at the end of my keynote this week. Why? I was truly moved. The room was filled with leaders from Topgolf, a company devoted to the “Unlimited Power of Play.” Over these weeks, I’ve written a bit about the importance of playfulness and the value it holds in …
“Have you lost your glow?” One of my coaching clients is standing in front of me rehearsing a section of her presentation for an upcoming PBS special. Her customer base: women in their 40s and 50s. “Is that actually what your prospects say? Do they say I’ve lost my glow?” I ask. “Well, no.” She …
I thought this week I’d share a little snippet from one of my recent keynotes… *** “We are at the precipice of unprecedented change. Who knows where we’re going to be in 100 years. But if we look back in time even thousands of years to cultures around the world, the core elements of humanity …
FINDING YOUR WAY IN A TIME OF UNPRECEDENTED CHANGE Read More »
Crafting a message so that it lands with different types of audiences is no small feat. Whether your audience on any given day is a single individual (customer, client, team member, family member) or a larger group, even if some elements of what you’re addressing remain the same, the positioning must adjust. Examples need to …
A quick note from the road… This message is about the power and importance of appreciation. Over the course of the week, I’ve been on site with 3 different clients in 3 different cities. It’s extraordinary how much a simple act of appreciation by the host can make such a difference to my experience and …
How to significantly influence the quality of someone’s work Read More »
“I want to be #1.” “We want to be known as the best.” I often hear people say this, but how does one actually get there? And is this kind of thinking really the most effective approach? For over 20 years, I’ve been speaking about the Throughline and often explain that there are really two …
“You have a list? I never thought of that.” Such is the response I’ve received over the years when I tell people that I pack with a list. As I prep for 12 events in 12 cities, below are five packing insights that people have found fascinating and useful. With luck, these will help you, …
I’m about to hit the road for 12 events in 4 weeks… from Topgolf to John Deere and Pizza Hut to more. Part of my prep involves learning as much as possible about each business & culture. For those clients who sell a physical product or experience, it’s particularly meaningful to go on site. This, …
THE HIDDEN PART OF YOUR JOB…AND THE HIDDEN PARTS OF OTHERS Read More »
In March 2020, Fergie L. Philippe lost his job on Broadway. He was a cast member of Hamilton (Hercules Mulligan), but with the pandemic, productions shut down and Fergie had to move home to live with his mother. He had begun teaching and delivering food to make ends meet. Then he got my book… Years …
Ha ha. “So you studied mime . . . and you speak?” The number of jokes I’ve received (and suffered through) over the years is countless. As many of you know, I did study mime with the legendary artist, Marcel Marceau. This week, Google featured him on their home page in honor of …
