Below is a photo taken this past week with the legendary Harvey Mackay at our National Speakers Association conference. Harvey is 90 now. If you don’t know of him, he’s an icon in the fields of business, leadership, and inspiration and has authored seven New York Times bestselling books. You can google him if you …
In two separate conversations this past week— one during a podcast interview and one during a client call with the president of a financial advisory group— I was asked what tools people need now more than ever to do their jobs well. In both instances, I shared a variety of strategies and also talked about …
Leading, Selling, Serving today: Empathy in Communication Read More »
There’s a critical moment in any conversation which people so often blow and when they do, it reduces the connection and erodes the trust. For almost two decades, I’ve been teaching listening skills —in my workshops, online courses, and keynotes. Whether or not you’re in sales, this excerpt from a live keynote, will hold value …
As some of you know, I’ve been teaching presentation skills for a few decades now. Many of the skills apply not just to the “stage” or “screen” but to meetings, 1:1 conversations, sales settings and all types of everyday conversations. In short, the strategies apply to almost every communication situation. Regardless of the scenario, there’s …
A few years after my mother died, I took my father to Las Vegas. I’d been booked for a keynote performance there and thought my father would get a kick out of the whole scene. He’d never been, and given that it was Mother’s Day week, I figured the trip would be a good distraction. …
Ever sit on an idea for fear that in expressing it you’ll be judged? It’s very common. Yet how can there be innovation without expression, exploration and experimentation? In this 1-minute video excerpt from a recent keynote performance, I share a core element in the Risk Forward methodology to help you (and the people …
There’s something sacred to the moments after you rock it: whether that “it” is a phone call, meeting, pitch, performance or presentation. This past Wednesday, I delivered a keynote in Mexico to 250 financial professionals and very sweetly, received a standing ovation. After everyone had left the room, I made this video for you to …
This past Wednesday, I went to a friend’s Broadway show— the first live theater I’ve seen in a few years. Looking at all the marquees —each representing a show with its own message and own type of audience— made me think about each of us. Whether your “performance” is as a leader or manager, …
How good a listener are you? Hmmm. How about the people in your organization? I recently delivered a keynote to 250 sales professionals and consultants in which I covered 3 core strategies from my High Performance Communications course. This particular strategy comes from a module on LISTENING SKILLS. I hope this 45-second sliver inspires …
The architect Mies van der Rohe famously said, “God is in the details.” As a keynote speaker, there are MANY details that go into the profession. One essential, often overlooked item I consider: coordinating my outfit to work well with the stage set. On May 2, I delivered a keynote presentation to 1,600 people in …
