Every so often, a window of opportunity opens, allowing you to stay in a special spot longer than you anticipated. When that opportunity arises, take it. This 1-minute video, which I recorded this week the evening before a high-stakes keynote, tells a bit more. The extra time you have in the actual space makes all …
This weekend, I’m back at the National Comedy Center in Jamestown, NY. If you don’t know about it, you can read more online… but suffice it to say, the NCC is to museums what the iphone is to a rotary phone: state of the art. It’s interactive, customized, physical and digital. The video I have …
Each year of my life, going back to childhood, I’ve come to this lake in the Adirondack mountains. . . sometimes hosting a creative retreat, sometimes arriving alone with family. It’s always a time of restoration and an opportunity to develop, review and revise material. Given a few high-stakes events ahead, I figured I’d come …
In the summer of 2004, I had come through a very, very rough breakup and decided to soothe my sore heart by renting a little motel room out on Long Island by the beach. I brought with me one book, THE WAR OF ART, which two colleagues had just mentioned was a must-read. Well that …
If you were to stand up on the moon, and look back at your life here on earth, what would you say really matters? And what is the nobility behind your work? I’ve been asking this question (what I call my “Noble Intent Question”) to thousands of people around the world for years. It helps …
Below is a photo taken this past week with the legendary Harvey Mackay at our National Speakers Association conference. Harvey is 90 now. If you don’t know of him, he’s an icon in the fields of business, leadership, and inspiration and has authored seven New York Times bestselling books. You can google him if you …
In two separate conversations this past week— one during a podcast interview and one during a client call with the president of a financial advisory group— I was asked what tools people need now more than ever to do their jobs well. In both instances, I shared a variety of strategies and also talked about …
Leading, Selling, Serving today: Empathy in Communication Read More »
There’s a critical moment in any conversation which people so often blow and when they do, it reduces the connection and erodes the trust. For almost two decades, I’ve been teaching listening skills —in my workshops, online courses, and keynotes. Whether or not you’re in sales, this excerpt from a live keynote, will hold value …
As some of you know, I’ve been teaching presentation skills for a few decades now. Many of the skills apply not just to the “stage” or “screen” but to meetings, 1:1 conversations, sales settings and all types of everyday conversations. In short, the strategies apply to almost every communication situation. Regardless of the scenario, there’s …
A few years after my mother died, I took my father to Las Vegas. I’d been booked for a keynote performance there and thought my father would get a kick out of the whole scene. He’d never been, and given that it was Mother’s Day week, I figured the trip would be a good distraction. …
