“What do you mean by ‘collaborate’?” I smiled at John, a top executive at a multinational software company in Silicon Valley. The other execs in the room looked at me like I was insane. I was coaching 6 leadership team members on their presentations for the big upcoming company event. I continued. “What kinds of …
A Leadership Essential: Clarifying What Your Words Mean Read More »
The Sting Earlier this summer, I delivered a keynote to a few hundred people. It went well. I got a standing ovation. I received a lot of nice comments from audience members who stopped me after in the halls. But a few days later, my agent reached out to say the client “thought it was …
How to Turn a Client Setback Into a Significant Success Read More »
In the summer of 2004, I had come through a very, very rough breakup and decided to soothe my sore heart by renting a little motel room out on Long Island by the beach. I brought with me one book, THE WAR OF ART, which two colleagues had just mentioned was a must-read. Well that …
